Terms of use
Last updated: 13 November 2026
These terms apply to the Kaunter app, the owner dashboard and the related cloud services, provided by Advanced Computer System, 223/3 GT Road West Lane, Bardhaman, West Bengal (“ACS”, “we”). By starting a trial, activating or paying for Kaunter you accept them.
1. Licence, not sale
Kaunter is licensed, not sold. You get a non-exclusive, non-transferable right to use Kaunter for your own shop(s), one licence per store, on one active phone or device per store at a time. You may not copy, resell, rent, reverse-engineer, remove the licence checks of, or try to get around the limits of the software or the cloud service.
2. Free trial
A free trial is available once per mobile number. All features are included. When it ends, the app becomes view-only until you buy a plan.
3. Plans
- Subscription (monthly / yearly): full use while the plan is active. After it ends there is a grace period (currently 15 days), after which the app becomes view-only. Viewing reports, exporting and backups keep working.
- One-time licence: billing, stock and accounts keep working on that store for as long as the app runs on a supported device. It includes one year of the Care plan. Cloud sync, the owner dashboard, table QR ordering, email reports, updates and support need an active Care plan.
- Branches: each additional store of the same owner needs its own licence, at the branch price shown in the app.
Prices are shown in the app and on this website and may change; a change never affects a period you have already paid for. If ACS is GST-registered, GST is added as shown at checkout.
4. Payments
Payments are made by UPI or other methods shown in the app. Your plan is updated after ACS confirms the payment. Entering a false payment reference may lead to the licence being blocked.
5. Your data
Your shop’s data (bills, stock, accounts) belongs to you. We store it only to provide the service, as described in our Privacy policy. You can export it at any time. You are responsible for your phone, your PINs and for keeping your owner link private.
6. Fair use
Do not use Kaunter for anything unlawful, to store data you have no right to store, or in a way that harms the service or other users. We may suspend a licence that is misused, after notice where possible.
7. Availability and support
Billing works offline. Cloud features depend on internet and third-party providers (Cloudflare, Google, email providers) and may sometimes be unavailable. We fix reported problems as quickly as we reasonably can; support is by WhatsApp, phone or visit as offered with your plan.
8. Liability
Kaunter is provided “as is”. You are responsible for checking your bills, cash and accounts and for keeping backups. To the extent the law allows, ACS is not liable for indirect losses (such as lost profit), and our total liability for any claim is limited to the amount you paid ACS for Kaunter in the 12 months before the claim. Kaunter does not provide tax, GST or legal advice.
9. Ending
You can stop using Kaunter at any time. We may end or suspend a licence for breach of these terms. Sections 5 and 8 continue after ending.
10. Law
These terms are governed by the laws of India. Courts at Bardhaman, West Bengal have jurisdiction.
Contact
Advanced Computer System, 223/3 GT Road West Lane, Bardhaman, West Bengal · acsbdn@gmail.com · +91 81700 18080